Your Google reviews are answered by someone. Usually no one.
Find your café below. We will read your reviews, show you where you stand, and write one reply — free, before you pay anything.
Pick it from the list — the address confirms we are reading the right branch.
What we found in London
In August 2026 we measured 328 London cafés across 24 neighbourhoods — how many reviews they had, how many were answered, and what the answers actually said.
The problem isn't only silence
We read 2,907 replies written by London cafés. Ninety-eight sentences appear in them verbatim — same words, different businesses. One closing line turns up at eleven separate cafés.
Ninety-three of the 161 cafés that do reply share at least one sentence with another café. A reply that could sit under any review, at any business, is the work of none of them. Answering is not the hard part. Sounding like yourself is.
What we will not do
- We do not admit fault on your behalf.
- We do not promise refunds, discounts or free meals in your name.
- We do not guarantee the future or blame the customer.
- We do not push the conversation into your inbox.
- We do not publish anything — the replies are yours to post, or not.
Every reply is checked against those rules before it reaches you — not by a prompt, by a fixed list the writing has to survive.